To oversee our front desk on a daily basis and carry out a number of administrative and clerical duties, we are seeking a front desk receptionist. We will be our company’s first contact as a front desk receptionist. Providing administrative support to the entire organization is one of our front desk receptionist’s responsibilities. You will extend a warm welcome to clients and customers. You will organize front-desk tasks like calling callers and handling letters. Since the front desk receptionist position also involves providing customer service, having a friendly demeanor is a prerequisite for success. You should be able to streamline office processes while responding to emergencies quickly and effectively.

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen, and forward incoming phone calls
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
• Provide basic and accurate information in person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep an inventory of stock
• Update calendars and schedule meetings

Requirements & Skills 1

• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills